For more information about Steve beyond this live course, please visit his website. You can also read his bi-monthly blog or contact him directly at firstname.lastname@example.org. Be sure to follow @SalonCoachSJG on Instagram and Twitter.
- Part One: How many clients do you see? How many return beyond the first visit? Pre-pandemic trends, how to analyze clients, project what a percent increase in retention could mean for your top line sales.
- Part Two: How do you stand out amongst competition? Do you capture their attention? Do you finish strong?
- Part Three: Follow through. If you’ve given a great appointment all the way through, how can you make sure you don’t lose your clients at the end?
Why should I attend this course?
We’re all living through this pandemic, trying to navigate our way through and come out of it successful. However, we can’t be successful salon owners and professionals without a strong client retention strategy. This course will help you create a strategy that keeps clients returning and increasing your top-line revenue.
How is this course structured?
Milady is working with Steve Gomez to present this course to give you all the information that you need on how to create a strong client retention strategy.
Following the course you’ll receive an instant certificate of completion.
Will I get a certificate of completion?
Yes. Immediately following the course you’ll be able to download your certificate of completion.
Does this count as credit towards my Master Educator Certification?
No, this course does not count as credit towards your Master Educator Certification. To see a list of classes that do count towards this certification, click here.