• Instructor CE Hours

    This course fulfills 3 hours of NACCAS Teaching Methodology requirement. Please check with your state board for credit approval.

  • Learn-At-Your-Own-Pace

    Your access to the class lasts 365 days. You may take the course at your own pace, stopping and starting as it fits your schedule.

  • Become a Master Educator

    This course counts as 1 credit towards your Milady Master Educator Certification. Learn more about our certifications, here.

About the Author: Michael Macdonald

Michael Macdonald is an instructor at Victoria’s Academy of Cosmetology and salon co-owner of The BloomRoom Salon in Kennewick, WA. Michael has been in the industry for almost 10 years and has worked in both corporate and private schools. He is the lead instructor for barbers and hair design students. He has also been a content contributor and reviewer for Milady since 2019 and has received his Trailblazer Master Educator Certification. He will also be featured in the “Spotlight on Success” in Milady’s Professional Educator 4th Edition. Michael’s focus in the student salon training area is keeping the energy high, students engaged, and challenging them to expand their skillset in order to set them up for successful careers.

Michael Macdonald

Course Outline

  • 1


    • Welcome Message

    • Student Salon Success Workbook

    • Watch "Welcome" Video

  • 2

    Lessons 1 - 26

    • Lesson 1 - A Successful Student Salon Environment

    • Lesson 2 - The Reception Area

    • Lesson 3 - The Dispensary

    • Lesson 4 - The Training Area

    • Lesson 5 - Professional Image

    • Lesson 6 - The Role of the Student Salon

    • Lesson 7 - Education Opportunities

    • Lesson 8 - What Can You Create? Part 1

    • Lesson 9 - Q&A

    • Lesson 10 - Successful Mentoring, Educating and Customer Service

    • Lesson 11 - The Educator Role

    • Lesson 12 - The Student Role

    • Lesson 13 - The Mentor

    • Lesson 14 - Educating

    • Lesson 15 - Education Opportunities

    • Lesson 16 - Customer Service

    • Lesson 17 - What Can You Create? Part 2

    • Lesson 18 - Q & A

    • Lesson 19 - The Business

    • Lesson 20 - The Student Salon Business

    • Lesson 21 - Leading By Example

    • Lesson 22 - Administrative Skills

    • Lesson 23 - Business Skills

    • Lesson 24 - Upselling Opportunities

    • Lesson 25 - What Can You Create? Part 3

    • Lesson 26 - Q & A

  • 3

    In Conclusion

    • In Conclusion - Video

  • 4

    Final Exam

    • Final Exam Instructions

    • Final Exam

  • 5

    Share Your Feedback

    • Feedback Form

Help your students navigate through the student salon training area while giving them a salon reality experience!


  • Why should I take this course?

    In this three-hour online class, you’ll gain the next-level skills needed to create success in the student salon.

  • How long is this course?

    The course should take you about 3 hours depending on your current learning style and how long you take to practice what you learn. You may take the course at your own pace, stopping and starting as it fits your schedule.

  • How is the course structured?

    There are 3 lessons in the course as well as a final exam. You must pass the final exam with a score of 70% or higher in order to obtain your certificate of completion.

  • Is this class offered in-person?

    No, this course is not currently offered in-person. However, if you’re interested in hosting an event (in-person or live, virtual) with Milady’s Master Educator Program, we do have a menu of classes that can be delivered in-person or as a live, virtual class. Learn more, here.

  • How many courses do I need for my Milady Master Educator Certification?

    To receive your Level 1 - Master Educator Certification, you must complete a total of 12 classes.

    To receive your Level 2 - Advanced Master Educator Certification, you must complete a total of 18 classes.

    To receive your Level 3 - Trailblazer Master Educator Certification, you must complete a total of 24 classes.

    Keep track of your credits! Once you reach 12, 18, or 24, email info@milady.com to order your printed certificate. The credits toward your Master Educator Certification do not expire.

  • I have completed 12, 18, or 24 classes. How do I receive my Level 1, 2, or 3 certificate? 

    Please contact us at info@milady.com if you believe you have reached Master Educator Level 1, 2, or 3. We will confirm and send out your certificate!