• Instructor CE Hours

    Thanks to your close and trusted relationships with clients, you can serve as their first line of support during difficult and dangerous situations.

  • Learn-At-Your-Own-Pace

    Your access to the class lasts 365 days. You may take the course at your own pace, stopping and starting as it fits your schedule.

  • Become a Master Educator

    This course counts as 1 credit towards your Milady Master Educator Certification. Learn more about our certifications, here.

Watch Intro Video

Watch Course Preview

About the Author: Lisha Barnes

Lisha Barnes currently serves as the Academic Development Manager for Milady. She is responsible for developing and delivering the Master Educator instructor training program, Master Educator Online Instructor series, and supporting schools with curriculum development and product knowledge. She is a licensed cosmetologist, barber, and instructor. She received a Bachelors of Science in Communications from Eastern New Mexico University and her Cosmetology, Barber and Student Instructor training at Olympian University of Cosmetology. Lisha’s thorough understanding of the cosmetology school industry comes from over 25 years of hands-on experience serving in various roles, including Instructor, Director of Education, Admissions, Financial Aid, Accreditation, and School Administrator for multiple private cosmetology schools. Lisha has also served as NACCAS Commissioner and AACS Accreditation Committee Chair among many other prestigious positions.

Lisha Barnes

Course Outline


  • 1

    Welcome

    • Welcome Message
  • 2

    Video Part 1

    • Part 1 Introduction

    • Watch Part 1 Video
  • 3

    Video Part 2

    • Part 2 Introduction

    • Watch Part 2 Video
  • 4

    Video Part 3

    • Part 3 Introduction

    • Watch Part 3 Video
  • 5

    Final Exam

    • Exam Instructions

    • Exam
  • 6

    Share Your Feedback

    • Feedback Form
  • 7

    Generate Certificate

    • Congratulations!

Master the skills needed to teach your students how to communicate with customers!

Enroll today

FAQs

  • Why should I take this training course?

    In this three-hour online class, you’ll master the next-level skills needed to teach your students how to communicate with customers.

  • How long is this course?

    The course should take you about 3 hours depending on your current learning style and how long you take to practice what you learn. You may take the course at your own pace, stopping and starting as it fits your schedule.

  • How is the course structured?

    There are 4 lessons in the course as well as a final exam. You must pass the final exam with a score of 70% or higher in order to obtain your certificate of completion.

  • Is this class offered in-person?

    If you're interested in hosting an event with Milady's Master Educator Program, this course can be taught as an in-person class. We also have a menu of courses that can be taught live, virtually. Learn more, here.

  • How many courses do I need for my Milady Master Educator Certification?

    To receive your Level 1 - Master Educator Certification, you must complete a total of 12 classes.

    To receive your Level 2 - Advanced Master Educator Certification, you must complete a total of 18 classes.

    To receive your Level 3 - Trailblazer Master Educator Certification, you must complete a total of 24 classes.

    Keep track of your credits! Once you reach 12, 18, or 24, email info@milady.com to order your printed certificate. The credits toward your Master Educator Certification do not expire.

  • I have completed 12, 18, or 24 classes. How do I receive my Level 1, 2, or 3 certificate? 

    Please contact us at info@milady.com if you believe you have reached Master Educator Level 1, 2, or 3. We will confirm and send out your certificate!