Duration: 1 hour (instant certificate of completion)
Length of Access: 60 days
Understanding Customers & Unlocking Success: Enhance your service experience through successful retailing at each and every customer touch point.
So many things in today’s market are out of our control. This class focuses instead on three key areas that you can control to maximize your earning potential.
Do you want to make more money? This course covers the key strategies for achieving and maintaining success in the beauty industry. From defining success to creating your marketing message—we will help you increase your paycheck using marketing.
Make more money with service by learning how to best impress and serve your clients before, during and after they visit the salon.
Whether you are new to salon ownership, getting ready to open, or are searching for ways to improve your business, this course will serve as your guide, providing you with the knowledge to successfully own and operate your own salon suite business.
In this class, we will review the entire guest experience, from the first phone contact through the exit from the salon. You will learn how to take special care with each client, from the booking to the ending experience.
This course supports professionals in creating a retailing strategy that's a positive experience for both you and your clients.
This course will begin with an introduction of what to expect. Then you will have the chance to download resources that you may want to reference during the course. Once that is complete you can view the course that consists of 3 lessons. After the course there will be a 10-question final exam, once you pass with a 70%+, you can download your certificate of completion.
Yes. Immediately following the course you’ll be able to download your certificate of completion.